Last Updated: July 6, 2026
At RMB Wellness World, we strive to provide high-quality nutrition and fitness coaching services. Please read our Refund and Cancellation Policy carefully before making a payment or booking.
Consultation Bookings
- If you wish to cancel or reschedule a booked 1-to-1 call, please inform us at least 24 hours in advance via phone or WhatsApp at +91 92416 25364.
- No-shows without prior notice may not be eligible for a refund or free rescheduling.
Program Enrollment
- Once a nutrition plan, weight loss program, or coaching package has been purchased and delivered/shared with you (including personalized diet charts or program materials), it is considered a rendered service and is generally non-refundable, as it involves customized work prepared specifically for you.
- If you wish to cancel before receiving your personalized plan or before your first coaching session, you may be eligible for a full or partial refund, at our discretion, minus any payment gateway or administrative charges already incurred.
- Refund requests, if applicable, must be raised within 3 days of payment by contacting us directly.
Program Changes
If you are dissatisfied with any aspect of the program, please contact us first — we will work with you to address concerns, adjust your plan, or find a suitable resolution before any refund is considered.
Processing of Refunds
- Approved refunds will be processed within 7–10 business days to the original mode of payment.
- Any transaction or payment gateway fees deducted at the time of payment are non-refundable.
Exceptions
We do not offer refunds for:
- Change of mind after the program/plan has been delivered
- Failure to follow the provided plan or attend scheduled sessions
- Lack of results, since outcomes depend on individual adherence, health conditions, and lifestyle factors beyond our control